Ordering Options

Order Online

Place a credit card order online using our Secure Shopping Cart. We accept Mastercard, Visa, Discover, and American Express. You can also use PayPal. This is the fastest way to receive the products. Click here to Order.

Mail Orders

Mail orders must be placed by U.S. or International Money orders. Sorry - We cannot accept personal checks. Personal checks received by our Mail Orders department will be returned to the sender. All mail orders will be expedited by Priority Mail unless additional funds are allocated in the money order for express delivery; mail orders are expedited within 48 hours from the time the Money Order is received.

Send mail orders to:

Herborium Group, Inc.
One Bridge Plaza N-Suite 275
Fort Lee, New Jersey
NJ, 07024, USA
Phone: 1.201.849.4431
Fax: 1.866.880.4817
E-Mail: customerservice@herborium.com

    Order by Fax

    Click Here To Print The Fax Ordering Form.

    Fill it out, then fax it toll free to 1.866.880.4817

    We will contact you ONLY if your order is not clear.

    Standard Shipping

    We offer our customers a variety of shipping methods; shipping cost is calculated by the size of the order, the shipping method you choose upon ordering and a destination of the shipping. US orders are shipped via US Post Priority Mail with tracking, within 48 hours of the time they are received (Monday-Friday ). Estimated time for delivery is 3-5 business days. We observe all national holidays. Upon processing of your order you will receive an automatic e mail notifying you that the order has been shipped and your tracking number.

    Expedited Shipping

    For Expedited shipping we use USPS Express.  Please note that those services are ONLY available in the US. If you choose to have your order delivered by expedited service please be advised that your signature is required upon delivery. Expedited orders received before *2:00 P.M. EST are expedited the same day and will arrive the next day. Expedited orders received after *2:00 P.M. EST are shipped the following business day and will arrive within two (2) business days of placing your order. Saturday Delivery Option is available wherever USPS delivers on Saturday and this option is available from Thursday 2 P.M. EST until Friday 2 P.M. EST. You must specify this shipping method upon purchasing; additional S&H fees apply.

    Upon processing of your order you will receive an automatic e mail notifying you that the order has been shipped and your tracking number.

    We observe all national holidays

    International Shipping

    International Orders are shipped by *US Post Global Express Mail with tracking; all duties, fees, or taxes imposed by customs are the responsibility of the recipient. We deliver to most countries throughout the world; please contact us if your country is not listed on the order page. It is important to note that authorities in many countries will inspect the package before they allow the item's entry; Herborium, Inc. is not responsible for any delays, charges or changes in the package appearance related to these inspections.

    *Herborium, Inc. does not offer any guarantees on US Post Global Express Shipping, delivery time is estimated and subject to expedient customs clearance.

    Usually the delivery to Canada takes 7-10 business days while to Europe may take up to 14 business days. Those times are approximated as we cannot be responsible for foreign customs and postal services operation;

    EST. You must specify this shipping method upon purchasing; additional S&H fees apply.

    Upon processing of your order you will receive an automatic e mail notifying you that the order has been shipped and your tracking number.

    We observe all national holidays


    Secure Shopping Guarantee

    Herborium Group, Inc uses Verisign as our secure transaction processor, the #1 global internet security provider. We believe that ordering online with Herborium is completely safe. Our Secure Sockets Layer (SSL) uses 128-bit encryption, which is the highest level possible. This process of encryption prevents unauthorized individuals from viewing your information as it is securely transmitted over the Internet.

    Product Guarantee

    If our products are damaged during the shipment or shipped incorrectly we will exchange them free of costs. Just return the damaged products to Herborium.com and you will receive the new shipment within 1 week of receipt of the returned goods. The return has to be made within 30 days from the original shipment date.

      Herborium Group, Inc.
      One Bridge Plaza N-Suite 275
      Fort Lee, New Jersey
      NJ, 07024, USA
      Phone: 1.201.849.4431
      Fax: 1.866.880.4817
      E-Mail: customerservice@herborium.com


      For Refund/Moneyback offer details click here

      For AcnEase Terms and Conditions click here

      Please use our email system and get any question answered in 48hr.

      bbb online authorizenet paypalverified